Our Mission, Vision, and Values
Our Vision:
Our vision is to expand the expectations and transform the quality of how real estate services must be delivered to Franchisees within the franchise industry.
Our Mission:
Our mission is to provide Franchisees with a powerful combination of technology, protocol and partnership principles that maximize location quality, minimize start-up costs and protect working capital.
Our Values:
- Honesty, ethics and integrity guide our decisions and behavior.
- To approach each new opportunity and relationship with a desire to serve and cherish these moments with gratitude.
- To respect, honor and cooperate, at all times, with the established culture of trust and operating processes of our Franchisor and their Franchisees.
- A commitment to exceptional customer service, frequent communication and consistent execution, with the realization that our Franchisees’ perceptions of these standards are the most important.
- A humble and receptive attitude of openness to continued improvement and accountability to strengthen the value and results that our Franchisees expect and deserve from us.
Guiding Principles:
- The realization and understanding that each Franchisee is making a life-changing decision to invest substantial resources into achieving their emotional and financial dreams.
- To make our real estate services an educational, fun and pleasant experience for our Franchisees, regardless of day-to-day circumstances.
- To uphold and adhere to our Franchisor brand reputation of real estate values, priorities, strategies and processes at all costs.
- To respect and implement the FGP real estate processes, without shortcuts, consistent execution, a sense of urgency and a fierce attention to detail for each Franchisee.
- To maintain the highest standard of first-hand communication and negotiating transparency, unparalleled within the commercial real estate industry.
- To develop emotionally fulfilling relationships with our Franchisors and Franchisees that promote friendly, caring and trustworthy experiences.
We believe wholeheartedly that:
- Our Franchisees’ interests are our fiduciary responsibility, not the landlord’s;
- Our Franchisees must feel they are number one, at all times;
- Our Franchisees  say “jump,” and we ask, “how high?”